Terms first, confirmation second
One operation moves through quote, deposit, completion, waiting, and payout. The public interface shows only the assets, networks, amounts, statuses, and risks relevant to you.
A state-by-state process
Confirm the terms before taking an irreversible on-chain action.
- 01
Get current terms
Choose an asset, network, and amount. Expiry, limits, and the deposit address apply only to that operation.
- 02
Complete the deposit exactly
Send the correct asset on the correct network and retain the private receipt. User-facing status updates as processing advances.
- 03
Claim and secure the note
After the deposit returns a successful completed state, the page issues one USD note and starts the 44-hour timer.
- 04
Enter the payout request
Provide the note, choose an enabled output network, and enter a fresh destination and amount. Fee and net payout appear before submission.
- 05
Save the payout receipt
The payout receipt restores progress. A partial payout also produces one change note and invalidates the original note.
Expired terms must be refreshed
Network availability can change. Before creating an operation, the service checks current terms again; an expired page never reuses an old address or quote.
If the amount is below the minimum, above the maximum, or the selected network is paused, submission stops and asks for a new selection.
One payout fee, shown before confirmation
There is no separate service fee for deposits. The payout fee is calculated from the requested gross amount; the destination receives the net amount. The confirmation screen is the source for the current rate.
For a partial payout, unused value moves to one new change note. Multiple notes cannot be merged and one request cannot produce several payouts.
Expired, refunded, and mismatched deposits do not issue notes automatically
An expired deposit, refund, amount mismatch, or transfer after expiry enters an exception state. Do not send again and do not create an identical order to replace it.
Use the receipt to review status. Support never needs your note, full receipt contents, wallet private key, or seed phrase.
Frequently asked questions
When do the 44 hours begin?
Can payout use a different network from the deposit?
Can a transfer on the wrong network be recovered automatically?
Start only after the terms are clear
The homepage shows live assets, networks, limits, and fees for the current operation.